Please read our Booking Policy Term & Conditions below before making your reservation.
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Booking Policy Terms & Conditions
- Maximum of 8 people per booking/table can be booked online If you wish to book at table for 9 or more people please contact us direct by email.
- Credit Card details are required to secure your booking. No charge will be made at this time. Your card will only be charged if you fail to turn up for your reservation without notice. ‘No shows’ are subject to a £20 per head charge.
- Tables booked are based on a 2 hr sitting for tables of 2 guests, 2.5 hrs for tables or 3/4 guests and 2.75 hrs for tables of 5/6 guests.
- Booking is highly recommended to avoid disappointment. Walk-ins will be accommodated if possible, but may have to return at a later time for their allotted booking slot.
- No Pushchairs/buggies permitted in the restaurant. Unfortunately space is limited and in the event of a fire we need to ensure all walkways are clear for people to exit safely, therefore we do not allow large pushchairs or prams in the restaurant. However we do allow car seats/carry cots and small travel pushchairs.
- No outside food allowed including birthday/celebration cakes.
- Please notify us if you’re running late. A late arrival may result in your booking slot being pushed back to a later time or even cancelled.
- Outdoor dining cannot be booked but will be available on the day to those booked in the restaurant, on a first come, first serve basis. This is due to the unpredictable British weather!
Celebrations at The Black Horse
If you are celebrating a special occasion please fill in the ‘Comments’ box on the ‘Contact Details’ page when making an online reservation, remembering to include;
- Occasion – birthday, anniversary etc
- Name of person(s) celebrating
- Age/no. of years (if applicable)
this will help us to personalise your special meal at The Black Horse.
Please note: No outside food, including birthday cakes, is permitted. Unfortunately, for the safety of our diners, we cannot allow any food that has not been prepared or controlled on the The Black Horse premises or by one of our certified suppliers:
The Crafty Baker, Shefford – https://www.crafty-baker.co.uk/
The Cake Hole, Hitchen – https://www.cake-hole.co.uk/
If you have any problems with this booking system, please call 01462 811 398 or email us direct.
Please remember to check your spam folder if you haven’t received a reply from us!
FAQs
We have answered a few questions that we often get asked, however if you do not see the answer you are looking for here, please don’t hesitate to get in touch.
Our dress code is smart/casual. We want you to feel special at The Black Horse so you can dress to impress, but we also want you to be comfortable and relaxed when you dine.
Dogs are not permitted in the restaurant, unless they are special assistance dogs , however dogs are welcome in our garden in the summer months, we just ask that they are kept on their lead at all times and that they, and their owners, are well behaved!
Yes, we do have highchairs. Just write a request in the booking notes when you make your table reservation. You will also need to add the infant as an extra guest when you book (ie, if you are a table of 4 adults and you also have a child requiring a highchair you book for a table of 5) this is to ensure the table we allocate you has enough room to accommodate the highchair as well.
Unfortunately space is limited and in the event of a fire we need to ensure all walkways are clear for people to exit safely, therefore we do not allow pushchairs or prams in the restaurant.
However we do allow car seats/carry cots and small travel pushchairs.
As we are a fully fresh restaurant and cook all our dishes from scratch, our chefs can happily cater for most dietary requirements. You will need to inform us in advance so that our head chef can create a dish that suits your needs on the day you dine. You can contact us via email.
All the dishes on our menus show if they are gluten or dairy free or can be adapted.
Yes we do! For all tables of 9 guests and above, we ask that you email us direct so that we can make sure we can accommodate you comfortably and offer the best service and dining experience for your special occasion. Advanced menu choices will be required.